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Having your machines restocked on a regular basis is very important. The last thing that you need is to be calling the service provider asking them to constantly be restocking your machines. If they care anything about your business then they will get the job done right the first time out.
This is important because when the machines are newer they are less likely to have break downs and look more appealing to your staff. Plus, they will be less likely to have problems due to product hang ups which will reduce refunds and customer dissatisfaction.
Having the option to choose a good variety of products is paramount. How about healthy items as well? Most people are looking for a tasty healthy snack during the day. There are many new items out in market that are very tasty and great for you such as granola bars, dry fruit, etc.
The normal turnaround time to fix a machine would be 4-6 hours if we are notified before 12pm and if after 12pm then it will be taken care of the next business day. Anything more than that will cause your staff frustration and ultimately the vending company loses business.
At the end of the day the less headaches that you are faced with the better and when you have the right company helping you with your vending service needs this is one less thing for you to worry about.